Privacy policy

Last updated: October 21, 2026

ImportPeek account records contain identity, access, plan, and usage information. Product CSV files, product details, SKUs, barcodes, corrected files, and detailed reports are processed and stored locally in your browser and are not uploaded with your account.

Local data

Clearing browser storage removes local preferences and reports from that browser. Signing out does not automatically remove local reports.

Account data

Authentication and entitlement records are stored by Supabase. Account deletion also attempts to clear ImportPeek data in the current browser. Other browsers must be cleared separately. Clearing local data alone does not delete your account or reset trial usage.

Service providers

• Supabase: authentication, account name and email, plan/access records, and trial usage. These let you sign in and let us enforce limits.
• Stripe: checkout, subscriptions, and payment records. You enter payment details on Stripe’s pages. ImportPeek stores billing identifiers and subscription status, not full card numbers.
• Vercel: website hosting and request handling. Hosting and security providers may process technical information such as IP addresses, request times, and browser information.
• Cloudflare Turnstile: browser and network signals used to help prevent abusive support submissions.
• Resend and Gmail: delivery and handling of support requests and replies in our support inbox.

Providers may process information outside your country. Processing locations and retention depend on their services and configuration. The application does not include advertising pixels or a marketing analytics SDK.

Cookies and storage

Authentication cookies keep you signed in. Local storage holds rules and settings; IndexedDB holds saved reports. Read the cookies and storage notice for controls and limitations.

Support requests

If you send a support request, the name, reply email, topic, message, and optional reference you enter are sent to our support inbox using Resend. We use them to review and respond to your request. Cloudflare Turnstile checks submissions for abuse. Your catalog files and local reports are not attached automatically. Do not include passwords, payment card details, or customer information.

Unsubmitted support text is kept only in the current page, not saved to local report storage. Submitted requests and replies remain in our support email records. You can request deletion through the support form.

Retention and deletion

Account records remain until account deletion. Local reports remain until you remove them or the browser clears its storage. Support messages remain in email records unless removed; they do not currently have an automatic deletion schedule. Billing, security, and provider backup records may remain separately after account deletion.

In Settings, use Clear local data to remove reports and preferences from this browser, or Delete account to remove your ImportPeek account. Other browsers must be cleared separately. Resolve an ongoing subscription before account deletion so you retain access to billing controls. These actions do not automatically erase Stripe records or support emails.

Request access, correction, or deletion

Use Contact support → Privacy & data requests to request a copy, correction, or deletion of account or support information. We may need to verify that it belongs to you. Do not send identity documents through the form. If the form is unavailable, email cityjoyell@gmail.com. We cannot retrieve browser-only reports for you.

Children

ImportPeek is a business tool, not a service directed at children. Do not submit personal information about children. If you believe a child has provided personal information, contact support so it can be reviewed and removed as appropriate.